Rajtek 24 Privacy Policy — Your Data is Completely Safe with Us
We believe your privacy is a fundamental right. This page clearly explains how every piece of information you share on the Rajtek 24 platform is collected, used, and protected.
This Privacy Policy applies to all services offered by Rajtek 24. By using the platform, you agree to this policy. For any questions, please Help Center Contact Us.
1 What Data We Collect
When you register and use Rajtek 24's services, we collect various types of information. This data is used solely to provide you with the best possible experience. We do not collect any information that isn't necessary.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Age & Identity Verification (KYC) |
| Contact Information | Mobile number, email address | Account Verification & Notifications |
| Financial Information | Payment methods, transaction history | Deposit/withdrawal processing |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
| Usage Data | Betting history, favorite games | Service Improvement & Personalization |
In addition to the above, scanned copies of your passport or driving license may be collected as part of the KYC process. These documents are stored on fully secured, encrypted servers.
2 How We Collect Your Data
Rajtek 24 collects your information through several methods, each fully transparent and based on your consent.
- Provided Directly: Information you provide directly when filling out the registration form, KYC verification form, or contacting customer support.
- Automatically Collected: Technical information is automatically collected through cookies, log files, and web beacons while you use the platform.
- Transaction Processing: Transaction-related information is collected when you use bKash, Nagad, or other payment gateways.
- Third-Party Verification: To verify your identity, information may be confirmed through government databases or licensed verification agencies.
- Mobile App: While using the app, location or device information may be collected subject to device permissions.
Rajtek 24 will never ask for your password or OTP over a phone call or through unauthorized channels. If you receive any such request, please notify us immediately.
3 Purpose of Data Use
Rajtek 24 uses your information only for specific, legitimate purposes. Your data is never sold to third parties for unnecessary use or profit.
- Account Management: For registration, login verification, and account security.
- Service Delivery: To enable betting, gaming, deposit, and withdrawal features.
- KYC & Compliance: For age verification, anti-money laundering compliance, and meeting regulatory requirements.
- Security: To detect fraud, prevent unauthorized access, and monitor suspicious activity.
- Contact: To send important updates, transaction confirmations, and promotional offers (with your consent).
- Service Improvement: To analyze user experience and improve the platform.
- Legal Obligations: To respond to lawful requests from government or regulatory authorities.
If you no longer wish to receive promotional messages, you can opt out at any time by contacting us at our Help Center You may opt out by contacting us.
4 Data Retention & Security
Rajtek 24 uses international-standard cybersecurity technology to protect your data. Our servers are always secured with up-to-date security patches and firewalls.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Data Encryption: Sensitive data stored on our servers (passwords, financial information) is kept in encrypted form.
- Access Controls: Only authorized personnel may access your information on a need-to-know basis.
- Regular Security Audits: Penetration testing and security audits are conducted on a regular basis.
- Data Retention: After account closure, data is retained for the minimum period required by law, then securely deleted.
Your password is never stored in plain text. Rajtek 24 protects all passwords using advanced hashing methods. If a security incident occurs, you will be notified immediately.
5 Sharing Information with Third Parties
Rajtek 24 never sells your personal information or shares it for advertising purposes. However, limited data may be shared with select trusted partners as necessary to operate our services.
- Payment Processor: Necessary financial information is shared with bKash, Nagad, or other approved payment providers to process transactions.
- Identity Verification Services: To verify your identity with licensed verification agencies as part of the KYC process.
- Technology Service Providers: Technology companies contracted to provide server hosting or cybersecurity services.
- Law Enforcement Agencies: Disclosure of information may be required under a valid court order or government directive.
All third parties operate under strict confidentiality agreements with Rajtek 24 and may not use your information for any purpose beyond what has been specified.
Rajtek 24 never sells or transfers your information to marketing companies, data brokers, or other gambling operators.
6 Cookies & Tracking Technologies
Rajtek 24's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
- Essential Cookies: Required to maintain login sessions and keep core platform functions running. Disabling these cookies may cause the service to not work properly.
- Functional Cookies: Used to remember your preferences, such as language and account settings.
- Analytics Cookies: User behavior is analyzed to improve our services — without identifying any personal information.
- Security Cookies: To detect fraud and suspicious activity.
You can disable cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
7 Your Rights
Rajtek 24 believes you should have full control over your own data. That's why we guarantee the following rights:
Right to Access
You may request to view the information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data unless retention is required by law.
Right to Restrict Processing
In certain cases, you may request that we restrict the processing of your data.
Data Portability
You may request a downloadable copy of your data.
Right to Opt Out
You may opt out of promotional communications at any time.
To exercise any of these rights, support@rajtek24.betor reach out via our Help Center Contact us. We will respond within 30 business days.
8 Protection of Minors
Rajtek 24 provides services exclusively to users aged 18 and above. We do not knowingly collect information from minors. Age verification is mandatory during registration.
If a minor has created an account without parental knowledge and this is brought to our attention, we will immediately close the account and delete the associated data. Parents may support@rajtek24.betto get in touch with us.
To learn more about responsible gaming and the protection of minors, visit our Responsible Gaming page Rajtek 24 is committed to maintaining a safe and responsible gaming environment at all times.
9 Changes to the Privacy Policy
Rajtek 24 may update this Privacy Policy from time to time. Changes may be prompted by new service launches, legal obligations, or improvements to our security practices. The revision date will be clearly stated at the top of the page after each update.
- For significant changes, you will be notified in advance via your registered email or a platform notification.
- Continued use of the platform after any changes will be considered your acceptance of the updated policy.
- If you object to the updated policy, you may request that your account be closed.
To view previous versions of our Privacy Policy, please visit our Help Center Contact Us.
10 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Rajtek 24's data protection team reviews every request with the utmost care.
- Email: support@rajtek24.bet
- Help Center: rajtek24.bet/help-center
- Response Time: Standard requests: 7 business days. Urgent matters: 24 hours.
For any data protection requests, send us an email with "Privacy Request" in the subject line for a faster response.
Why Your Data is Safe with Rajtek 24
The Core Pillars of Our Privacy Protection
256-bit SSL Encryption
All data transfers on Rajtek 24 are secured with bank-grade 256-bit SSL encryption. Your information cannot be intercepted in transit.
KYC Identity Verification
Every account goes through a rigorous KYC process to verify identity, prevent fraud, and protect your account from unauthorized access.
Two-Factor Authentication
Rajtek 24 supports two-factor authentication (2FA). Enable OTP verification on your mobile at login for an extra layer of security.
No Data Selling
We never sell your personal data to third parties. Your privacy matters to us far more than any business consideration.
Transparent Data Policy
What data we hold, why we hold it, and how long we keep it — all clearly explained on this page. No hidden clauses.
Fast Complaint Resolution
We respond to all privacy-related complaints within 24 hours. We are always ready to help resolve your concerns.